11. his 12.her 13. their 14. His 15. my
四、
1. F 2. C 3. J 4. G 5. D
6. A 7. B 8. E 9. H 10. I
五、
1. May; have; for; Here you are; you; at all;
2. Hello; What’s It’s; is your; it’s; What’s; May;
3. is; it; his; It’s;
六、
1. T 2. F 3. T 4. T 5. T